2023 Member Survey

Our recent 2023 membership survey was completed by 14% of all members.

Overall, Members that responded are 100% Satisfied with 73% Very Satisfied and 27% Satisfied. This compared to 95% satisfied in 2022.,

Business members are 80% very satisfied and 20% satisfied. Residents are 70% very satisfied and 30% satisfied. Stronger Communications was indicated as an opportunity to increase satisfaction.

Top Reasons for Joining 1. Connections 2. Community Spirit /Support 3. Business Support

High Value Activities Business Promotion,Communications, Social Networking, Non Profit Support, Town Wide Events

Communications

Very Effective – Newsletter
Effective - Social Media, Website
Needs Improvement 15% - Shorten Newsletter, More Social Media

 Top Information Source

Newsletters - 90%
Social Media – 70%

High Importance in Strategic Plan

Top:

Main Street Improvement
Off Season Activities/Business
Non Profit Support
Small Business Promotion
Town Wide Family Events

All Other:
New Business Development
Municipality Planning
Member Only Events
Resident Civic Programs
Small Business Support

 Impact Measures of Success Suggested by Members

Top: Business Success, Member Satisfaction, Event Participation

NOTE: These results and feedback will inform our Strategic Plan and 2024 Plan